Service Call Request 2023-07-13T14:01:20+00:00

REQUEST A SERVICE CALL

Please enter your details below to request a service call. We will typically reply to your email within 24 hours (ex. public holidays & weekends). This online service facility is only available for products that have been manufactured and installed by OneSolomons. A call-out fee will be charged for service calls not covered under our product warranty. To check individual product guarantees and warranties, visit the warranty page.

Non-warranty service call charges: $165.50 plus GST plus parts (callout fee includes first 30 mins onsite). Every 30 mins thereafter: $75.00 plus GST per 30 mins

CUSTOMER NAME *
INSTALLATION ADDRESS *
EMAIL ADDRESS *
PHONE NUMBER/S*
INSTALLATION DATE *
INVOICE/QUOTE NUMBER*

WHICH PRODUCT ARE YOU HAVING A PROBLEM WITH?
ShuttersRoller BlindsPanel-Glide BlindsRoman BlindsVenetian BlindsVertical DrapesS-fold CurtainsVerishadesFabric AwningsMetal AwningsCafe/Patio BlindsPrivacy ScreensClearshield Stainless Security Doors/ScreensDiamond Grille Security Doors/Screens

ARE YOU THE ORIGINAL PURCHASER: *

DESCRIPTION OF THE PROBLEM / COMMENTS*

Attaching a photo typically allows us to action your service call more quickly

OPTIONAL: UPLOAD A SUPPORTING PHOTO HERE (max size 5mb)

PLEASE TICK THE BOX BELOW:


Servicing Brisbane, Gold Coast, Sunshine Coast, Ipswich & Northern Rivers
  • Enquire online using the form above/left for prompt service

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